1. Shipping Options and Timeframes

At Milda Co – Online Design and Printing Services, we strive to provide you with a seamless shopping experience, including reliable shipping options. Please review the following shipping details:

Shipping Options Estimated Timeframes
Free Shipping Orders over $70 
Standard Shipping 10-20 days 
Express Shipping 5-10 days 

Please note that shipping times are estimates and may vary due to factors beyond our control, such as customs clearance and carrier delays.

2. International Shipping

We are proud to offer international shipping to many countries. However, it’s important to be aware that different countries may have varying rules and restrictions regarding deliveries. As a customer, you are responsible for understanding and complying with the laws and regulations of your country.

3. Additional Taxes and Duties

For international deliveries, you may be subject to additional taxes, customs duties, and fees. These costs are determined by your country’s customs office and are beyond our control. If applicable, you will be responsible for paying these additional charges. Please note that any refusal to pay these charges may result in the shipment being returned to us and additional fees may apply.

4. Order Tracking

We provide order tracking for all shipments, allowing you to stay updated on the status of your delivery. Once your order is shipped, you will receive a tracking number and instructions on how to track your package.

5. Address Accuracy

It’s crucial to provide accurate and complete shipping information during checkout. We are not responsible for any delays or lost shipments resulting from incorrect or incomplete address information.

6. Shipping Delays

While we strive to meet our estimated delivery times, there may be instances where factors beyond our control lead to shipping delays. We appreciate your patience in such cases and will do our best to keep you informed.

7. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer support team.

FAQs

1. How long does standard shipping take?

Our standard shipping option typically takes between 10 to 20 days for delivery, depending on the destination country. Please note that these are estimated timeframes and actual delivery times may vary due to factors beyond our control, such as customs processing and carrier delays.

2. What is the timeframe for express shipping?

For customers seeking faster delivery, we offer express shipping with an estimated delivery timeframe of 5 to 10 days, depending on the destination country. Just choose the express shipping option during checkout for quicker delivery.

3. Do you offer international shipping?

Yes, we proudly offer international shipping to many countries around the world. However, please be aware that different countries may have their own rules and regulations governing deliveries. It's important for you to understand and comply with the customs and import regulations of your country.

4. How can I track my order?

We provide order tracking for all shipments. Once your order is shipped, after 3 days you will receive a tracking number along with instructions on how to track your package. This allows you to stay informed about the status and estimated delivery date of your order.

5. What if I need to change my shipping address?

It's essential to provide accurate and complete shipping information during checkout to avoid any delays. If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We'll do our best to assist you, but please note that address changes may impact delivery times.

6. Will I be charged additional taxes or duties for international orders?

For international orders, you may be subject to additional taxes, customs duties, and fees imposed by your country's customs office. These charges are beyond our control and vary depending on your country's regulations. You are responsible for paying any additional charges, and we recommend checking with your local customs office for more information.

7. What if my shipment is delayed?

While we make every effort to meet our estimated delivery times, there may be circumstances beyond our control that cause shipping delays. These could include weather conditions, customs processing, or carrier disruptions. If your shipment is delayed, please reach out to our customer support team, and we'll do our best to assist you and provide updates.

8. How can I contact customer support regarding my shipment?

If you have any questions or concerns about your shipment, please don't hesitate to contact our customer support team . We're here to help and provide assistance with any shipping-related inquiries.